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Privacy Policy

TalkWendy.com
Operated by Tidy Money LLC

 

Last updated: March 26, 2026

1. DATA CONTROLLER IDENTITY

This Privacy Policy governs the collection, use, storage, disclosure, and other processing of personal data in connection with https://talkwendy.com, as well as any forms, conversational systems, assessments, reports, features, content, subscriptions, support, or related services (collectively, the “Service”).

The data controller is:

Tidy Money LLC
1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, Bernalillo County, USA

Business ID #: 7711034
D-U-N-S Number: 132683126

Privacy and support email: support @ talkwendy.com
Website: https://talkwendy.com

In this Policy, “Tidy Money,” “we,” “us,” or the “Company” refers to Tidy Money LLC.

 

2. SCOPE OF THIS POLICY

This Policy explains, in a clear and transparent manner:

  • what personal data we collect;

  • how we obtain it;

  • the purposes for which we use it;

  • the legal bases for processing where applicable;

  • with whom we may share it;

  • how long we retain it;

  • what rights users may have;

  • how we handle international data transfers;

  • how we process data in automated decision-making, including profiling;

  • the limitations, risks, and responsibilities associated with the use of artificial intelligence within the Service.

This Policy should be read together with the Terms of Use and, where applicable, the Cookie Policy.

 

3. NATURE OF THE SERVICE AND DATA PROCESSED

TalkWendy is a technology platform focused on conversational analysis and the generation of profiles, observations, evaluations, and insights related to trading psychology, user behavior, habits, biases, emotional patterns, trading routines, and other aspects voluntarily shared by the user during interaction with the Service.

Given the nature of the Service, users may provide personal, behavioral, emotional, financial, or professional information. In some cases, such information may reveal sensitive aspects of a user’s private life. Therefore, users are encouraged not to provide more data than strictly necessary and to avoid sharing third-party data unless they have proper authorization.

The Company does not intentionally request special categories of personal data unless strictly necessary, clearly disclosed, or supported by a valid legal basis. However, if users voluntarily submit sensitive or highly private information through chats, forms, or assessments, such data may be processed to the extent necessary to provide the requested Service, ensure functionality, protect the platform, or comply with legal obligations.

 

4. CATEGORIES OF PERSONAL DATA WE MAY COLLECT

Depending on how the Service is used, we may process the following categories of data:

4.1. Identification and Contact Data

  • name or alias, where applicable;

  • email address;

  • information provided when contacting support or subscribing.

4.2. Account and Service Relationship Data

  • user credentials or internal identifiers;

  • subscription or contractual status;

  • user-configured preferences;

  • language, approximate geographic location, and account-related usage history.

4.3. Conversational and Assessment Data

  • responses to questions, tests, forms, and evaluations;

  • messages entered into chats or conversational interfaces;

  • information shared by the user regarding trading experience, emotions, habits, discipline, losses, expectations, biases, risk tolerance, behavior, goals, or personal/professional context;

  • results, scores, labels, classifications, profiles, reports, and conclusions generated from user interactions with the Service.

4.4. Technical and Usage Data

  • IP address;

  • device type;

  • operating system;

  • browser;

  • online identifiers;

  • access logs;

  • session dates, times, and duration;

  • pages viewed, clicks, navigation paths, and interactions;

  • security events, technical incidents, and anti-fraud signals.

4.5. Billing and Transaction Data

If paid services are used, we may process data necessary for commercial and administrative management, such as:

  • subscription plan details;

  • payment status;

  • transaction amounts, currency, and dates;

  • identifiers provided by payment processors.

Unless explicitly stated otherwise, the Company does not store full payment card details when payments are processed by third-party providers.

4.6. Derived or Inferred Data

We may generate inferred data based on user input and interactions, including:

  • behavioral profiles;

  • habit or bias classifications;

  • usage indicators;

  • behavioral or operational inferences;

  • internal metrics for product improvement, quality control, or personalization.

 

5. SOURCES OF DATA

We obtain personal data primarily from:

  • the user directly (forms, chats, subscriptions, support requests);

  • automated means (website usage, cookies, server logs, analytics tools);

  • technology and operational providers supporting the Service;

  • security, fraud prevention, and monitoring systems.

We generally do not intentionally collect personal data from public sources or unrelated third parties unless necessary for legitimate purposes and in compliance with applicable law.

 

6. PURPOSES OF PROCESSING

We process personal data for the following purposes:

6.1. Service Provision

  • account creation, maintenance, and management;

  • enabling conversational interactions;

  • conducting assessments and generating reports, profiles, or insights;

  • delivering requested or contracted functionalities;

  • handling inquiries, issues, or support requests.

6.2. Operation, Maintenance, and Improvement

  • ensuring platform functionality;

  • debugging and testing;

  • improving performance, accuracy, security, and user experience;

  • analyzing aggregated usage;

  • training, tuning, evaluating, or auditing internal systems, prompts, workflows, and components, as permitted by law and third-party agreements.

6.3. Security and Abuse Prevention

  • detecting and preventing fraud, misuse, unauthorized access, scraping, spam, attacks, or manipulation;

  • maintaining system integrity;

  • enforcing Terms of Use.

6.4. Administrative, Legal, and Business Management

  • managing subscriptions, billing, renewals, and cancellations;

  • maintaining accounting and legal records;

  • complying with legal or regulatory obligations;

  • defending legal rights.

6.5. Communications

  • sending operational, support, security, or legal communications;

  • sending marketing communications where legally permitted, with opt-out options.

6.6. Analytics, Personalization, and Business Development

  • understanding user behavior;

  • personalizing certain features within reasonable limits;

  • analyzing trends, engagement, and product quality;

  • measuring campaign performance and conversion funnels.

 

7. LEGAL BASES FOR PROCESSING

Where required by law (including GDPR), we rely on:

7.1. Contract Performance

Processing necessary to provide the Service, manage accounts, or fulfill contractual obligations.

7.2. Consent

For specific processing activities (e.g., non-essential cookies, certain marketing communications, sensitive data where applicable). Users may withdraw consent at any time.

7.3. Legitimate Interests

Including:

  • security and fraud prevention;

  • product improvement;

  • internal analytics;

  • legal defense;

  • operational communications.

7.4. Legal Obligations

Compliance with applicable laws and regulatory requirements.

 

8. PROFILING, AUTOMATED PROCESSING, AND ARTIFICIAL INTELLIGENCE

The Service relies on automated systems, including AI models, to:

  • analyze user inputs and interactions;

  • identify behavioral or emotional patterns;

  • assign profiles or classifications;

  • generate insights, observations, or reports.

Users acknowledge that automated processing and profiling are core components of the Service.

However:

  • the Service does not produce legally binding decisions;

  • it does not replace qualified professional advice;

  • outputs may contain inaccuracies, biases, or misinterpretations;

  • results depend heavily on the quality and accuracy of user input.

Users should not rely solely on automated outputs for medical, psychological, financial, legal, or other significant decisions without human validation.

 

9. THIRD-PARTY PROCESSORS

We may use third-party providers for:

  • AI and NLP services;

  • hosting and cloud infrastructure;

  • analytics and monitoring;

  • customer support tools;

  • security and fraud detection;

  • payment processing;

  • email and communication services;

  • development and infrastructure tools.

We implement reasonable contractual safeguards where applicable, although some providers operate under their own policies.

 

10. DATA DISCLOSURE

We may disclose personal data:

  • to service providers;

  • to professional advisors;

  • to authorities where legally required;

  • in corporate transactions (e.g., mergers or acquisitions);

  • for fraud investigation or legal enforcement.

We do not sell personal data as a primary business activity unless explicitly disclosed.

 

11. INTERNATIONAL DATA TRANSFERS

Data may be transferred to and processed in countries such as the United States. Where required, we implement safeguards such as:

  • adequacy decisions;

  • standard contractual clauses;

  • other lawful mechanisms.

Users acknowledge residual risks inherent in global data infrastructure.

 

12. DATA RETENTION

We retain data only as long as necessary for the stated purposes and legal obligations, considering:

  • duration of user relationship;

  • operational needs;

  • data sensitivity;

  • legal requirements.

Data may be deleted, anonymized, or retained in restricted form where necessary.

 

13. DATA SECURITY

We implement reasonable safeguards, including:

  • access controls;

  • encryption or pseudonymization where appropriate;

  • monitoring and logging;

  • incident response procedures.

However, no system can guarantee absolute security.

 

14. CHILDREN’S DATA

The Service is not intended for minors. If we detect unauthorized data collection from minors, we may delete or restrict it.

 

15. USER RIGHTS

Depending on jurisdiction, users may have rights to:

  • access;

  • rectification;

  • deletion;

  • restriction;

  • objection;

  • portability;

  • withdraw consent;

  • contest automated decisions.

Requests can be sent to support @ talkwendy.com.

 

16. MARKETING COMMUNICATIONS

Users may opt out of marketing communications at any time, without affecting essential service messages.

 

17. THIRD-PARTY DATA PROVIDED BY USERS

Users must ensure they are authorized to share third-party data and comply with applicable laws.

 

18. LIMITATION OF SCOPE

This Policy does not apply to third-party services linked within the platform.

 

19. POLICY CHANGES

We may update this Policy. Continued use of the Service implies acknowledgment of updates.

 

20. CONTACT

Tidy Money LLC
support @ talkwendy.com
https://talkwendy.com

 

21. IMPORTANT NOTICE

Due to the AI-driven nature of the Service:

  • outputs may be inaccurate or incomplete;

  • users should exercise independent judgment;

  • the Service does not constitute medical, psychological, or financial advice.

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